이용약관

Welcome to Beluga Company ("Beluga", "Company", "we", "our", or "us").

Beluga Company is a Korean business that provides cross-border e-commerce services by offering Korean products to customers located in the Philippines.

By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please do not use our services.

Beluga Company operates as a cross-border commerce platform. Products displayed on our website may originate from Korean suppliers, retailers, manufacturers, distributors, or marketplaces.

Due to the nature of international sourcing:

• •Product availability may change without notice.
• •Product prices may change without notice.
• •Product specifications, packaging, or options may differ from website images.
• •Some products may become unavailable after an order is placed.

Beluga Company reserves the right to cancel orders that cannot be fulfilled.

Submission of an order does not automatically constitute acceptance. An order shall only be deemed accepted after:

• •Payment has been successfully processed;
• •Product availability has been confirmed;
• •Supplier verification has been completed.

Beluga Company may refuse or cancel an order for any of the following reasons:

• •Supplier stock shortage;
• •Supplier cancellation;
• •Product discontinuation;
• •Pricing errors;
• •Technical errors;
• •Suspected fraud;
• •Shipping restrictions;
• •Regulatory restrictions;
• •Force majeure events.

In such cases, customers shall receive a full refund.

Beluga Company strives to provide accurate information. However, product descriptions, specifications, images, colors, dimensions, and other information may contain inaccuracies due to:

• •Supplier updates;
• •Manufacturer revisions;
• •Translation differences;
• •Display differences between devices.

Actual products may differ slightly from website representations.

Prices displayed on the website are subject to change without prior notice. Because products are sourced from Korean suppliers, final pricing may be affected by:

• •Supplier price changes;
• •Currency fluctuations;
• •Shipping cost adjustments;
• •Regulatory fees.

If a significant pricing discrepancy occurs after an order is placed, Beluga Company may:

• •Request customer approval for the updated price; or
• •Cancel the order and issue a full refund.

Product prices may be displayed in Philippine Peso (PHP). Displayed conversion rates are estimates only. Actual charges may vary depending on:

• •Payment provider;
• •Card issuer;
• •Foreign exchange rates;
• •Processing fees.

Beluga Company shall not be responsible for currency conversion differences charged by financial institutions.

All products are shipped internationally from Korea unless otherwise stated. Estimated delivery times are provided for reference only. Beluga Company does not guarantee specific delivery dates.

Delivery may be delayed due to:

• •Customs inspections;
• •Weather conditions;
• •Airline disruptions;
• •Public holidays;
• •Logistics provider delays;
• •Government actions.

Customers are solely responsible for any customs duties, taxes, import fees, brokerage fees, or government charges imposed by Philippine authorities.

Beluga Company has no control over customs decisions and cannot guarantee customs clearance. Any customs-related delays are outside the Company's responsibility.

Customers are responsible for ensuring that ordered products may legally be imported into the Philippines.

If customs authorities seize, reject, destroy, or return products due to legal restrictions, Beluga Company shall not be liable for resulting losses.

Customers must provide accurate information including:

• •Name;
• •Shipping address;
• •Contact number;
• •Email address.

Beluga Company shall not be responsible for failed deliveries caused by inaccurate information.

Returns and refunds shall be governed by the Beluga Company Refund Policy. International orders may be subject to additional restrictions due to cross-border shipping costs and logistics limitations.

Beluga Company may utilize third-party payment providers, including but not limited to:

• •Credit Cards;
• •Debit Cards;
• •GCash;
• •Maya;
• •Online Banking;
• •Other payment gateways.

Beluga Company does not store complete payment card information. Payment transactions are processed through authorized third-party providers.

Beluga Company reserves the right to:

• •Verify customer identity;
• •Request supporting documentation;
• •Cancel suspicious transactions;
• •Refuse service to customers engaged in fraudulent activity.

All website content including logos, designs, text, images, graphics, and software remain the property of Beluga Company or respective rights holders. Unauthorized use is prohibited.

To the fullest extent permitted by law, Beluga Company shall not be liable for:

• •Indirect damages;
• •Consequential damages;
• •Loss of profits;
• •Customs delays;
• •Government actions;
• •Shipping delays;
• •Force majeure events.

The Company's maximum liability shall not exceed the amount paid by the customer for the affected order.

Beluga Company may use Google Analytics, Google AdSense, advertising pixels, cookies, and similar tracking technologies to improve website functionality, marketing effectiveness, and customer experience.

Personal data shall be collected, stored, and processed in accordance with the Beluga Company Privacy Policy.

These Terms shall be governed by and construed in accordance with the laws of the Republic of Korea. Nothing in these Terms shall limit any mandatory consumer protection rights that may apply under applicable Philippine law.

• •Website: https://www.belugacompany.com
• •Email: thomas@belugacompany.com
• •Business Registration Number: 248-29-01621
• •Address: Unit 207, BLDG 101, 119 Gangbyeon-ro, 101-207, Wonju-si, Gangwon-do, Korea
• •Phone: +82 70-8098-2249