배송 정책
Version 1.0 · Last Updated: May 29, 2026
1. Shipping Coverage
Beluga Company currently ships to addresses located within the Philippines. Additional countries may be supported in the future.
2. Order Processing
After payment is received, the following steps will be performed:
- •Supplier verification
- •Product procurement
- •Quality inspection (where applicable)
- •Packaging
- •Export preparation
- •International shipment
Processing times may vary.
3. Estimated Timeline
Typical timeline (estimates only, not guaranteed):
| Product Procurement | 1–5 Business Days |
| Export Preparation | 1–3 Business Days |
| International Transportation | 3–10 Business Days |
| Philippine Customs Clearance | 1–10 Business Days |
| Local Delivery | 1–5 Business Days |
4. Tracking Information
Where available, tracking information will be provided. Tracking updates depend on the shipping carrier and may occasionally be delayed.
5. Customs Clearance
Customers acknowledge that imported goods may be subject to:
- •Customs inspection
- •Import duties
- •Taxes
- •Regulatory reviews
Beluga Company cannot influence customs decisions.
6. Duties and Taxes
Any customs duties, taxes, brokerage fees, or government charges imposed by Philippine authorities are the responsibility of the customer unless explicitly stated otherwise.
7. Delivery Delays
Beluga Company shall not be liable for delays caused by:
- •Customs inspections
- •Airline disruptions
- •Weather conditions
- •Public holidays
- •Carrier delays
- •Government actions
- •Force majeure events
8. Failed Delivery Attempts
If delivery cannot be completed because of incorrect address, unreachable recipient, or refusal of shipment, additional shipping charges may apply.
9. Returned Packages
If a shipment is returned to Beluga Company because of customer-related reasons:
- •Reshipping costs shall be borne by the customer.
- •Original shipping costs may not be refundable.
10. High-Risk Areas
Certain locations may require additional delivery time, additional fees, or alternative shipping methods. Beluga Company reserves the right to decline shipment to locations deemed inaccessible or high risk.
11. Shipping Restrictions
Beluga Company reserves the right to refuse shipment of products that may violate Korean export regulations, Philippine import regulations, or carrier restrictions.
12. Ownership and Risk Transfer
Ownership and risk of loss generally transfer to the customer upon successful handover to the shipping carrier unless otherwise required by applicable law. Customers are encouraged to inspect shipments immediately upon receipt.