개인정보처리방침

Beluga Company ("Beluga", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you use our website and services.

By accessing our website or placing an order, you agree to the practices described in this Privacy Policy.

Personal Information

• •Full Name
• •Email Address
• •Phone Number
• •Shipping Address
• •Billing Address
• •Order History

Transaction Information

• •Order Details
• •Payment Status
• •Transaction Reference Numbers

Beluga Company does not store complete credit card numbers or payment credentials.

Technical Information

• •IP Address
• •Browser Type
• •Device Information
• •Operating System
• •Language Preferences
• •Website Usage Information

Order Processing

• •Processing purchases
• •Managing shipments
• •Customer support
• •Refund processing

Service Operations

• •Website administration
• •Fraud prevention
• •Security monitoring
• •Technical troubleshooting

Communication

• •Order confirmations
• •Shipping notifications
• •Customer inquiries
• •Important service updates

Legal Compliance

• •Compliance with applicable laws
• •Recordkeeping obligations
• •Dispute resolution

Payments may be processed through third-party payment providers, which may include PayMongo, GCash, Visa, Mastercard, and other authorized payment processors.

Payment information is handled directly by the payment provider in accordance with their own privacy and security policies. Beluga Company does not retain full payment card details.

To fulfill orders, Beluga Company may share necessary customer information with shipping carriers, freight forwarders, customs brokers, and logistics providers.

Information shared may include name, phone number, delivery address, and shipment details. Only information necessary to complete delivery shall be disclosed.

Beluga Company does not sell personal information. We may disclose personal information only in the following situations:

Service Providers

Trusted third-party providers assisting with payment processing, shipping, website hosting, and customer support.

Legal Requirements

Where disclosure is required by court order, government request, law enforcement authority, or applicable laws or regulations.

Business Protection

To investigate fraud, enforce policies, protect legal rights, or prevent unlawful activities.

Because Beluga Company is based in the Republic of Korea and serves customers located in the Philippines, personal information may be transferred, processed, or stored in multiple jurisdictions.

By using our services, you consent to such transfers where necessary for order fulfillment and service operation.

We retain personal information only for as long as reasonably necessary to fulfill orders, provide customer support, meet legal obligations, resolve disputes, and enforce agreements.

When information is no longer required, it will be securely deleted or anonymized where practical.

Beluga Company implements reasonable administrative, technical, and organizational safeguards to protect personal information, including SSL encryption, secure hosting infrastructure, access controls, account authentication, and security monitoring.

However, no method of transmission or storage can be guaranteed to be completely secure.

Our website may use cookies and similar technologies to maintain website functionality, remember user preferences, improve performance, and enhance user experience.

Users may configure browser settings to reject or delete cookies. Disabling cookies may affect website functionality.

Subject to applicable law, customers may request:

• •Access to personal information
• •Correction of inaccurate information
• •Deletion of personal information
• •Restriction of processing
• •Withdrawal of consent where applicable

Requests may be submitted through the contact information provided below.

Beluga Company does not knowingly collect personal information from individuals under the age of 18 without appropriate parental or legal guardian consent. If we become aware that such information has been collected improperly, we will take reasonable steps to remove it.

Our website may contain links to third-party websites. Beluga Company is not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of any third-party services they access.

Beluga Company reserves the right to update or modify this Privacy Policy at any time. Material changes will be published on this page. Continued use of the website following such changes constitutes acceptance of the revised policy.

• •Website: https://www.belugacompany.com
• •Customer Support: support@belugacompany.com
• •Privacy Inquiries: privacy@belugacompany.com
• •Business Registration Number: 248-29-01621
• •Address: Unit 207, BLDG 101, 119 Gangbyeon-ro, 101-207, Wonju-si, Gangwon-do, Korea
• •Phone: +82 70-8098-2249