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Last Updated: May 29, 2026
About Beluga Company
What is Beluga Company?
Are the products authentic?
Where are the products shipped from?
Ordering
How do I place an order?
Is my order automatically confirmed after payment?
Can I cancel my order?
Pricing
Why did the product price change?
Are prices shown in Philippine Peso (PHP)?
Shipping
Do you ship throughout the Philippines?
How long does delivery take?
Can I track my order?
Why is my package taking longer than expected?
Customs, Duties & Taxes
Will I need to pay customs duties or taxes?
Why was my package inspected by customs?
What happens if customs rejects my package?
Returns & Refunds
Can I return a product if I change my mind?
What if I receive a damaged product?
What if I receive the wrong product?
What if the product packaging looks different?
How long do refunds take?
Payments
What payment methods do you accept?
Is my payment information secure?
Account & Privacy
How is my personal information used?
Do you sell my personal information?
Contact
How can I contact Beluga Company?
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